BASIC FUNCTIONS AND RESPONSIBILITIES:

The Dining Room Seating Host greets guests in a warm, friendly and sincere manner and escorts them to their table.  They assist the Head Host with reservations and seating arrangements as well as relay pertinent information regarding guest requests to servers and management. 

ESSENTIAL JOB FUNCTIONS:

• Greet guests, escort guests at their pace to table, pull seat out for the ladies, retrieve highchairs/boosters as necessary, inform/introduce guest of server’s name, and present menus and/or describe service process (i.e. buffet). 
• Collect menus, inspect for cleanliness, recycle soiled menus, and organize reusable menus.
• Thank departing guests for dining at restaurant and offer an appropriate farewell. 
• Communicate information accurately between Head Host/Management and server/server assistant.
• Take orders from guests for trail lunches, special occasion desserts, decorations and follow through on requests.
• Complete various opening duties- cleaning of public area, recycling paper, disposal of garbage, sanitizing high chairs and booster seats, lighting of fire in MDR fireplace, updating dining and activity sheet displays, etc.
• Bus tables and reset tables when necessary.
• Monitor table status and inform Head Host of table availability.
• Record data, including server counts, meal reports, and other information pertaining to guests free of errors and omissions.
• Inspect and organize tables and stations as well as label.  
• Answer the phone in accordance with Mohonk Mountain House standards. 
• Accept reservations by taking the following information: name of the guests, time, number of people in the party and contact information as well as Credit Card number if appropriate. 
• Learn and demonstrate knowledge of operating hours of all food and beverage outlets, as well as other services available in the resort.
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, making eye contact, initiating conversation and engaging with others.
• Prepare a seating assignment before each meal period, considering special requests of guests and preferred needs of regular guests. Present this to all restaurant staff in the pre-shift meeting. Advise manager of any VIP’s. 
• Handle any guest requests or complaints within reason or refers to Manager on shift if needed. 
• Maintain work area in a professional manner. Ensure that noise levels in all areas are kept to a minimum. 
• Operate computer to type and revise documents; compile material to be typed.
• Read instructions accompanying material, or follows verbal instructions from supervisor or person requesting document, to determine format desired, number of copies needed, priority, and other requirements.
• Verify totals on report forms, requisitions, or bills.
• Photocopies, scans, faxes, emails or mails correspondences.
• Demonstrate proficiency with Windows-based operating systems and use software including MS Word and MS Excel.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
• Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Lift up to 50 lbs from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per shift.
• Act calmly and effectively in emergency situations. 
• Analyze problems and develop and implement action plans to address problems.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
• Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
• Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately. 

QUALIFICATIONS:

• Must be at least 17 years of age.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITES:

Supervises the operational aspects of the stables program including horseback riding, pony rides, carriage operation, corporate events, public relations, staffing, expense control, and sales; maximizing revenue while maintaining a high quality of safety and service. This person will respond quickly and appropriately to satisfy all guest and staff requests while promoting a positive and safe experience. The Stables Supervisor is an active member of the recreation team who responds to all issues of departmental concern within the framework of the operation of the total hotel.

ESSENTIAL JOB FUNCTIONS:

•Oversee daily operations of the stable in absence of Stable Manager including: staff, rides, reservations, accounting procedures, and animal care.
•Demonstrate competency as horseback rider with ability to mount horse from the ground.
•Arrive prepared, on time, and ready to work; maintain good attendance.
•Display good horsemanship and have a strong fundamental background in horse ailments, conditions, and traits.
•Demonstrate “Horse sense” and interpret herd behavior.
•Assess rider’s abilities and horse behaviors in response to riders’ actions.
•Maintain a structured working environment for staff.
•Supervise and train stables personnel.
•Ensure all riders have accurately signed waiver form and payment receipt.
•Communicate instructions clearly and effectively in an ever-changing/active situation that guests of any age can understand.
•Explain proper safety procedures during the mounting and dismounting process; accurately fit guests to their saddles, stirrups, helmets and other equipment.
•Tack or harness animals prior to (or at end of) carriage or trail ride, completing a safety check of the equipment every time and maintaining equipment condition and appearance.
•Organize horse and riders in trail (lineup) groups in an efficient and safe manner.
•Learn trail routes and historical/interesting facts about Mohonk Mountain House and the surrounding area.
•Encourage, display, and role model proper riding form at all times.
•Follow grooming, feeding/watering schedules for each animal.
•Dispense, inject (IV and IM), and apply prescribed medications and treatments to animals with accurate, detailed, record keeping.
•Detect and eliminate/reduce potential hazards from and around the trail system and barn area.
•Clean barn, riding arena, paddock, courtyard, and trail system using a golf cart or wagon.
•Lead horses to and from paddocks and riding arena, lead another horse while riding a horse.
•Lead trail rides and drive carriages for up to 3 consecutive hours.
•Lead pony ride for our guests as young as 2 years of age up and down moderate inclines.
•Load hay in/out of the hayloft of barn.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 yards with/ without assistance. Walk up to 7 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Work in a manner that will not endanger self or others.
•Handle stressful, noisy, crowded, distracting, and emergency situations calmly, with a level head; including situations involving heights or closed in areas.
•Work in a hot/cold climate for extended periods of time.
•Maintain a consistent attitude, cheerful, positive, and “can do”. Speak positively about Mohonk, guests, and coworkers.
•Multi-task and pay attention to operational details while being attentive to guests. (Safety patrol of the barn and surroundings)
•Respond, in an encouraging manner, with alternate solutions to meet the guests’ needs or requests; show initiative and take action with an appropriate level of independence.
•Show interest and patience while working with young or adolescent children and novice rider.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, overnights, weekdays/weekends, holidays, and during peak periods of business.
•Answer phones in a clear, professional manner, and retrieve voicemails; capable of returning calls, taking precise written messages, processing payment, and follow through.
•Give accurate information, face to face, and over the phone. Maintain a complete knowledge of: All stables offerings, policies, and pricing; resort features; activities; and hours of operation.
•Operate POS cash register, record allocations of skate usage, differentiate the denominations of U.S. currency and coins, and make change in a timely manner during a transaction.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Speak clearly in front of groups of up to 20 persons; communicate well so that guests of any age can understand.
•Energy , initiative, creativity , and willingness to try new approaches and techniques.
•Memorize names of plants, animals, names of guests, and horses/mules.
•Analyze problems and develop and implement action plans to address problems.
•Prepare administrative reports in a clear, logical manner.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
•Develop and implement innovative and interesting programs.
•Take reservation and billing information using computer based program with utmost accuracy and detail.
•Establish and maintain positive guest relations and a peaceful riding and/or carriage experience.
•Wear proper protective equipment appropriate to the task being performed.
•Clearly communicate results of efforts, problem resolution steps, and completed tasks verbally and in writing
•Work independently and as part of a team.
•Take charge of the staff as regards the upkeep and appearance of the barn area, surroundings, animals, and equipment.
•Assist and oversee the feeding/watering schedules and menu for each animal.
•Dispense and apply prescribed medications and treatments to animals.
•Develop and enforce trail routes, exercise routines, and breaks for animals.
•Oversee farrier and vet visits.
•Available for after hours emergency horse care.
•Monitor staff schedule, time clock punches, and scheduled breaks daily.
•Oversee schedule of daily staff and assignment of riders to horses based on level of ride and skill of riders.
•Assist in scheduling of all stables business including; riding, carriages, private events; coordinates through the appropriate Mohonk departments including: Guest Services, Information Desk, Gatehouse, and Recreation.
•Lead daily staff shift briefing.
•Assist in evaluating staff during the appraisal process.
•Maintain the daily reservation books; create times with flexibility and knowledge of the regular scheduled daily offerings

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•CHA certification a plus
•A.A. or B.S degree in Equine Science is helpful
•Minimum of 4 years experience in a public/private stables operation with a proven record of increasing responsibility
•Current standard First Aid and CPR preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Cleaning of designated high-frequency touched surfaces throughout the resort hotel and outbuildings. Promotes a positive image to guests and must be pleasant, honest, and friendly and should also able to address guest requests and concerns.

ESSENTIAL JOB FUNCTIONS:

•Performs repetitive disinfection of surfaces in both guest and employee areas including but not limited to handrails, telephones, elevator doors, door handles, counters, furniture, timeclocks, etc. following defined schedule.
•Cleans and disinfects all public area toilets, urinals, sinks and sanitizes all the changing stations daily.
•Completes checklist of areas cleaned and records time completed.
•Conducts and records accurate surface cleanliness testing using ATP (Adenosine Triphosphate) swabs.
•Work with and use various chemicals cleaners.
•Wear Proper Protective Equipment when performing tasks that recommend such equipment.
•Inventory, restock and maintain the Protocol Response backpacks.
•Responds quickly to situations that require immediate disinfection using standardized procedures. Completes, scans and files reports as follow up.
•Clearly communicate results of efforts, problems, resolutions and completed tasks verbally and in writing.
•Notify management of occurring deficiencies or needs for repairs.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to five hours at a time.
•Lift up to 25 pounds from ground level to shoulder level and carries a distance of up to 500 feet with/without assistance. Walk up to 15 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 250 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develop and maintain positive working relationships with other staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:  

The Reservations Sales Agent’s primary responsibility is to deliver excellent service while utilizing selling techniques effectively to assist guests in making reservations. Achieve key performance goals set by the department managers as outlined in the annual incentive program. The ideal candidate would be courteous, self-motivated and detail-oriented.  

 ESSENTIAL JOB FUNCTIONS:

• Help customers make new reservations, and answer questions regarding existing reservations with the utmost accuracy and detail to capture all important information.
• Assist guests by selling future reservations. Assist customers with questions regarding their existing reservations.
• Follow up with guest inquiry leads promptly for second chance bookings. 
• Answer telephone calls and emails in a clear and professional manner. 
• Attend required coaching sessions as scheduled to review call quality, Enhanced Lead Management compliance and productivity.
• Demonstrate a strong ability to multi-task and pay attention to detail.
• Deliver the highest standard of service to all customers.
• Manage daily correspondences and sales leads in a timely and professional manner consistent with the operating policies of the department. 
• Demonstrate proficiency with Windows-based operating systems. Utilize hospitality reservation and sales software.
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by speaking enthusiastically.
• Answer telephone calls and emails in a clear, concise and professional manner. 
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Organize and maintain a clean workstation.
• Learn, understand and use proper procedures when processing reservations and communicating resort policies and information.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.   Learn and retain knowledge of historical facts, information, services, hours of operation and features of Mohonk Mountain House.
• Achieve key performance goals such as inbound and outbound call volume, revenue generation, email and data capture, productivity and call scores based on goals set by the department managers as outlined in the annual incentive program. Must meet or exceed performance minimums. 
• Assist Front Office and other departments with reservations, room changes, room shows, check-ins, check-outs, dining reservations and other tasks when needed. Communicate with other departments the guest’s requests, concerns and needs.
• Process special requirements and needs for guests through the proper channels.
• Conducts themselves in a professional manner when working with guests, co-workers and managers at all times.  
• Act calmly and effectively in emergency situations 
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance.  Walk up to 3 miles per day.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
• Work productively and efficiently with or without supervision when performing routine tasks.
• Work independently, and under daily job stress while maintaining composure. 
• Focus on the job task at hand to think clearly and quickly. 
• Maintain a flexible work schedule between the typical hours of 7:45 am and 8:15 pm, weekdays, weekends, holidays time periods.
• Work in office setting subject to continuous interruptions and background noises. 
• Work up to five hours seated and viewing a computer monitor, operating a keyboard while on the telephone.
• Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
• Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits. 

QUALIFICATIONS:  

• High School diploma.  
• Prior hospitality or customer service experience preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 BASIC FUNCTIONS AND RESPONSIBILITIES: 

 The Water Plant Operator shall ensure water distributed throughout the potable water system meets the pertinent standards for safe drinking water at all times through the proper operation, maintenance, and repair of all mechanical systems within the Water Plant, as well as the repair and maintenance of all auxiliary water systems. Full Time year-round. Schedule is 7-3:30p Tuesday-Saturday.

 ESSENTIAL JOB FUNCTIONS

 Oversee the operation, maintenance and repair of the Water Treatment Plant including: 

1. Water systems including potable and non-potable water distribution systems.
2. Water supply sources: springs, wells, ponds, lake and reservoir.
3. Water distribution systems: including, but not limited to, pipe, valves, vaults, pumps and controls.

• Mix and add chemicals to maintain quality drinking water.
• Act in accordance to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
• Adhere to all EPA and Department of Health Guidelines and laws.
• Inventory and maintain equipment and supplies; safeguard equipment and supplies. 
• Arrange for purchases and receive supplies and equipment necessary for the operation of the Water Plant within the department guidelines.
• Check condition of equipment; performs operations and safety check prior to using equipment; maintain tools and equipment used in the repair and maintenance of assigned equipment; report the need for repairs.
• Fuel and grease vehicles/equipment; inspect and perform safety checks on vehicles/equipment; clean vehicles/equipment; perform minor routine maintenance/service; report the need for repairs.
• Identifies and performs preventive maintenance as necessary to maximize the useful life of equipment.
• Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety, and health regulations and Department guidelines.
• Coordinate system interruptions with department manager and all affected departments.
• Educates co-workers on system's operation to assist in maintaining a smoothly operating plant.
• Perform any required boiler checks and basic boiler operation as relief of the Boiler Operator.
• Suggest and recommend possible projects to management for future budgets.
• Supplies own hand tools and basic test equipment.
• Learns and utilizes new methods, materials and procedures and systems.
• Reads and comprehends technical manuals, diagrams, and blueprints.
• Clearly communicates results of efforts, problem resolution steps and completed tasks, verbally and in writing.
• Collect, retain, and report accurate records and prepare administrative reports free of errors and omissions. 
• Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
• Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
• Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Identify problems, formulate a solution, direct action, and take corrective follow-up action.
• Attends and participates in staff operation and safety meetings.
• Safely uses all types of power and hand tools of the trade.
• Works in a manner that will not endanger oneself or others. 
• Operate automatic and standard transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
• Identify safety hazards, report, and follow up to see that corrective action is taken.
• Inform manager of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Performs inspections by touch, sight, sound and smell for conformance to prescribed standards.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.  
• Perform work at heights up to 80 feet.
• Lift up to 75 pounds from ground level to waist and carries a distance of up to 30 feet with/ without assistance.  Walk up to 5 miles per day.
• Works in close quarters, extreme heat and cold, outdoors and exposed to natural elements.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
• Act calmly and effectively in emergency situations. 
• Analyze problems and develop and implement action plans to address problems.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Maintain regular, predictable and punctual attendance during regularly scheduled work hours.
• Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary. 
• Works on short notice to effect emergency repairs 24 hours a day, 365 days per year.
• Maintains a pleasant personality under trying conditions and circumstances to our customers and co-workers both.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.  
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.

 QUALIFICATIONS

• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• Possess (or obtain) and maintain a valid New York State Water Operation and Distribution License, Class IIA 
• Must have at least five (5) years experience in a related field.

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Preparation and production of wholesome meals in accordance with company standards and local health regulations.                   

ESSENTIAL JOB FUNCTIONS:       

• Prepare and service all food items for a la carte and/or buffet menus serving up to 2500 meals per day according to hotel recipes and standards. 
• Follow recipes, instructions from sous chefs, and work as part of larger team unit focusing on quality and consistency.
• Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
• Check and ensure the correctness of the temperature of appliances and food.  
• Ensure adherence to quality expectations and standards.
• Ensure proper portion, arrangement, and food garnish. 
• Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. 
• Monitor food quality while preparing food. 
• Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. 
• Prepare special dietary meals or substitute items. 
• Weigh, measure, and mix ingredients.
• Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Operate equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.  
• Regulate temperature of ovens, broilers, grills, and roasters. 
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 50 pounds from ground level to and carries a distance of up to 100 feet with/ without assistance.  Walk up to 5 miles per day.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Test and inspect foods to determine if they have been cooked sufficiently. 
• Set-up and break down work station. 
• Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
• Wash and disinfect kitchen area, tables, tools, knives, and equipment.
• Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
• Work clean and be responsible for kitchen organization and orderliness. 
• Perform job safely while maintaining a clean, safe work environment.
• Handle hot items with care.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Check the working condition of equipment and machinery in accordance with specifications. 
• Follow all Mohonk Mountain House safety and security policies and procedures.
• Identify safety hazards, report, and follow up to see that corrective action is taken.
• Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Maintain food storage and cooler logs in adherence to food safety standards. 
• Complete safety training and certifications when offered. 
• Adhere strictly to directives and instructions from Sous Chef, Executive Sous, Executive Chef.
• Work under time constraints, extreme temperatures, and high business levels.
• Assist in production planning, record keeping and reporting as required. 
• Assist in the requisitioning and receiving of all food and supplies as required. 
• Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
• Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Learn, retain, and demonstrate a full knowledge and understanding of all menu items, carriage lounge, and banquet menus as trained.
• Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.       
• Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
• Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
• Follow kitchen policies, procedures and service standards
• Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.        
• Attend shift briefings and actively participate daily.
• Communicate assistance needed during busy periods
• Maintain confidentiality of proprietary information; protect company assets. 
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.  
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:        

• 3 years culinary experience in similar operation. 
• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.       
• Certification in food service sanitation practices and prevention of food borne illnesses preferred.       

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.